Privacy Policy

Ederra Travel values your privacy. This Privacy Policy states the principles and practices that apply to our collection and use of information that you, our clients and prospective clients (hereinafter referred to as “you” and “your”) provide to us, whether in person, by telephone, mail or e-mail, or through our Website www.ederratravel.com (the “Website”). Ederra Travel may revise this Privacy Policy, and any such revisions will be posted here. By visiting the Website, you accept the policies described in this Privacy Policy, and your continued use of the Website after such changes have been posted constitutes your acceptance of those changes.

General Collection and Use

Some information is explicitly provided by you, while other information—such as your IP address—is gathered automatically as you use our services. You may voluntarily provide certain personally identifying information to us in connection with your purchase of travel-related products, subscriptions, and services (all referred to as “Personal Information”).

If you choose to provide us with Personal Information by opting in, you consent to our collection and storage of that information on our servers located in the United States. Personal Information includes, but is not limited to:

(i) Contact details (e.g., name, telephone number, passport number, driver’s license or state identification number, and postal/email addresses)
(ii) Financial information (e.g., credit card number, security code, cardholder name, billing address, and expiration date)
(iii) Travel preferences (e.g., seat selections, frequent flyer/hotel/car rental memberships, booking history, and special accommodations)

We may use this information to provide you with travel services and information, including:

Responding to service inquiries
Sending travel confirmations and updates
Managing your account and processing billing
Sending personalized communications
Preventing fraud, resolving disputes, and collecting fees

Disclosure of Your Personal Information

We may share your Personal Information (only as reasonably necessary or as required) and Aggregated Data with the following third parties:

(i) Vendors and preferred suppliers – to fulfill your travel arrangements, personalize your experience, or provide customer support.
(ii) Marketing partners – trusted third parties we work with so you can receive information about exclusive offers or luxury services (you may opt out at any time).

(iii) Non-affiliated third-party providers – including airlines, hotels, cruise lines, safari camps, tour operators, ground transportation providers, and support vendors.

(iv) Authorized recipients – when you explicitly request we send your information.

(v) Legal authorities – when required by law, legal processes, or in response to government or law enforcement inquiries.

(vi) To protect safety or rights – if necessary to investigate or prevent illegal activity or enforce our terms.

(vii) In business transfers – in the event of a merger, acquisition, or sale of assets.

(viii) For site protection – when needed to safeguard the Website or our business from unauthorized use or misuse.

Once shared with third parties, Ederra Travel is not responsible for how your Personal Information is used. Their privacy policies will govern further use of your data.

Booking Tools

Ederra Travel may provide access to third-party online booking tools, which are not operated or controlled by us. These platforms may collect Personal Information and financial data to complete your booking. Ederra Travel may pass certain Personal Information through the link to streamline your experience but is not responsible for the operation, content, or privacy practices of these third-party tools.

Third Party Privacy Policies

Third-party vendors, booking tool providers, and partners may have their own privacy policies, which we encourage you to review. Ederra Travel’s Privacy Policy does not apply to their platforms or data collection practices.

Our Website uses “cookies” to provide you with a more personalized experience. A cookie is a small data file stored by your browser. Cookies help us tailor content, track usage, and deliver customized services or offers. You can configure your browser to alert you when a cookie is being used or to reject them entirely. Disabling cookies may limit your ability to use certain features on our Website. Data gathered via cookies is not considered Personal Information under this Policy.

Log Files

Like many websites, we use log files to track and analyze usage trends. These include IP addresses, browser type, ISP, referring pages, and other system activity data. We use this data in aggregate to improve site performance and user experience, including with the help of tools like Google Analytics.

Aggregated Information

We also collect “Aggregated Data,” which is non-identifiable information collected automatically during website usage. This includes data such as traffic patterns, frequency of page visits, and interest in particular content. Aggregated Data is not considered Personal Information and is used to enhance the Website’s content and features.

Children

Ederra Travel does not sell travel or services intended for children. This Website is not designed for or directed to individuals under age 18. We do not knowingly collect Personal Information from children. If you are under 18, please do not submit any information to us. Parents or guardians who become aware that a minor has provided us with Personal Information may contact us to request its deletion.

Contact Information

If you have any questions about this Privacy Policy or would like to update or delete your profile, please contact us at maider@ederraravel.com.

Your Consent to This Privacy Policy

By providing Personal Information to Ederra Travel, you consent to the terms outlined in this Privacy Policy, as well as those disclosed elsewhere on our Website at the time of data submission. If you do not agree to these terms, please do not use our services or provide Personal Information.

California Seller of Travel Disclosure

Ederra Travel is an Independent Contractor operating under the Seller of Travel License of our host agency, TRAVELLUSTRE.

California Seller of Travel Registration #: CST 2162113-50
This Seller of Travel is not a participant in the California Travel Consumer Restitution Fund.
California law requires certain sellers of travel to have a trust account or bond.
This business has a bond issued by The Cincinnati Insurance Company in the amount of $25,000.00.

All service fees for California residents are processed through our host agency, TRAVELLUSTRE, as required under California law.

Florida Seller of Travel Disclosure

Ederra Travel is registered with the State of Florida as a Seller of Travel.
Florida Seller of Travel Registration #: TI121602.

California Residents

California residents may request, once per calendar year, the following:

(i) A list of categories of Personal Information shared with third parties for their direct marketing purposes
(ii) The names and addresses of those third parties

To submit a request, email maider@ederratravel.com with “California Disclosure Information” in the subject line. We will respond within 30 days of receipt, or within 150 days if the request is sent to an alternate address.

Questions or Comments?

If you have any questions or concerns regarding this Policy or how we handle your Personal Information, please don’t hesitate to contact us.